Privacy Policy
Mansion 1886 Effective Date: September 30, 2026
Our Commitment
Mansion 1886 is operated by [LEGAL BUSINESS NAME] ("Mansion 1886," "we," "us," or "our"). Planning an event means sharing personal details with us, and we take that trust seriously.
This Privacy Policy explains what information we collect through mansion1886.com (the "Site"), our website chat, our email communications, and our text messaging program; how we use it; who we share it with; and the choices you have. It does not apply to third-party websites we link to.
By using the Site or our services, you agree to this Privacy Policy.
1. Information You Give Us
We collect information you choose to provide, including:
Event inquiry, tour request, and contact forms
Name
Email address
Phone number
Event date or preferred dates
Event type and estimated guest count
Any message or details you choose to share
Website chat
Our Site offers a chat feature that can answer questions and help you get in touch. When you use it, we collect:
Your name
Your email address
Your phone number, if you choose to provide it
The contents of your conversation
Email signup
When you share your email address with us through a signup form or pop-up on the Site, we collect your email address and, if provided, your name.
Text messaging
If you opt in to receive text messages from us, we collect your mobile phone number and a record of your consent (see Section 7).
Direct contact
Information you include when you email, call, text, or message us on social media.
We do not collect payment information through the Site. Deposits and payments are handled separately through our client portal and payment processor, or by other arrangement described in your rental agreement.
2. Information Collected Automatically
When you visit the Site, certain information is collected automatically by our website host, analytics tools, and visitor identification tools:
IP address and approximate location
Browser type, device type, and operating system
Pages you visit, time spent on each page, and links clicked
The website, ad, or search that brought you to the Site
Date and time of your visit
Cookie and device identifiers
3. Website Visitor Identification
We use a website visitor identification service, Visual Visitor, to better understand who is interested in Mansion 1886.
This service uses a tracking pixel and cookies on the Site to collect information such as your IP address, device information, and the pages you view. It may then match that information against its own business and consumer databases to identify the company you work for and, in some cases, you personally, including details such as your name, email address, mailing address, and business information. This can happen even if you have not filled out a form on the Site.
We use this information to understand interest in the venue, improve our marketing, and in some cases follow up by email about our events and services.
We never send text messages to anyone identified this way. We only text people who have given us their mobile number and opted in directly (see Section 7).
Your choices. You can limit this tracking by blocking or deleting cookies in your browser, using your browser's privacy or tracking-protection settings, or using a privacy signal such as Global Privacy Control. You may also ask us not to use visitor identification data about you, or to delete information we have received about you this way, by contacting office@mansion1886.com. You can unsubscribe from any email we send using the link at the bottom of the message.
4. Cookies and Similar Technologies
The Site uses cookies (small text files stored on your device), pixels, and similar technologies. These fall into a few categories:
Essential cookies that make the Site work, including forms and chat
Analytics cookies that help us understand how visitors use the Site
Visitor identification cookies and pixels, described in Section 3
Advertising and social media cookies, when we run advertising or display embedded social content, which may be set by those platforms
Most browsers let you refuse or delete cookies through their settings. Blocking cookies may cause parts of the Site, such as forms or chat, to stop working properly.
Do Not Track. Some browsers send a "Do Not Track" signal. There is no consistent industry standard for responding to these signals, and the Site does not respond to them at this time.
5. How We Use Your Information
We use the information we collect to:
Respond to your inquiry and answer your questions
Schedule and confirm venue tours
Prepare and send proposals and rental agreements
Communicate with you about your event before, during, and after it takes place
Send marketing emails, updates, and special offers
Send text messages you have opted in to receive
Ask for feedback and reviews after your event
Understand interest in the venue and improve the Site, our services, and our marketing
Maintain business records and manage our operations
Prevent fraud, enforce our Terms of Service, and protect our rights
Comply with applicable laws and legal obligations
6. How We Share Your Information
We do not sell your personal information.
We share information only in these circumstances:
Service providers. We work with trusted third parties who help us run our business, and they receive only the information they need to do their job. These include our website host, our client portal and proposal system, our email marketing platform, our website chat provider, our text messaging provider, our review management platform, our visitor identification provider, our payment processor, and our analytics providers. They are not permitted to use your information for their own marketing purposes.
Event vendors. With your knowledge, we may share event details with vendors involved in your event, such as caterers, planners, or rental companies, so they can do their jobs.
Legal requirements. We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, safety, or property, or that of others.
Business transfer. If Mansion 1886 is sold, merged, or transferred, your information may be part of the assets transferred. We will take reasonable steps to notify you if this materially changes how your information is handled.
Mobile information is never shared for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Text Messages (SMS)
How you opt in. You can choose to receive text messages from Mansion 1886 by checking the text message consent box on a form on our Site, by agreeing in our website chat, or by texting us first. Opting in is always optional and is never a condition of booking or of any purchase.
What we send. Depending on what you have opted in to, messages may include replies to your inquiry, tour scheduling and reminders, updates about your booked event, requests for feedback or a review after your event, and occasional news and offers from Mansion 1886.
Frequency and cost. Message frequency varies. Message and data rates may apply.
Opting out. Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. Reply HELP for help, or contact us at office@mansion1886.com or 812-850-1184.
Your mobile information stays with us. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your number only with the text messaging provider that delivers our messages, and only for that purpose.
Carriers are not liable for delayed or undelivered messages. See the SMS Program Terms in our Terms of Service for the full terms of our text messaging program.
8. Email Marketing and Your Choices
If you share your email address with us, we may send you occasional updates, event news, and offers from Mansion 1886.
You can unsubscribe at any time using the link at the bottom of any marketing email, or by emailing office@mansion1886.com. We will honor opt-out requests promptly.
Unsubscribing from marketing email does not stop transactional messages about an event you have booked with us, such as proposals, contracts, invoices, timelines, and day-of coordination.
We comply with the CAN-SPAM Act. Our marketing emails identify us as the sender, include our physical address, and provide a working unsubscribe method.
9. Data Retention
We keep your information only as long as we need it:
Inquiries and chat conversations that do not become bookings: retained for a reasonable period so we can follow up, then deleted or anonymized
Booked events: retained as long as needed to service the event, and afterward as required for business, tax, insurance, and legal recordkeeping
Email subscribers: retained until you unsubscribe or ask us to remove you
Text message consent records: retained as long as you are subscribed and afterward as needed to document your consent and opt-out
Visitor identification and analytics data: retained according to the settings of the tools we use
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure hosting, limited staff access, and reputable third-party platforms.
No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.
11. Your Rights and Choices
You may:
Ask what we have. Request a copy of the personal information we hold about you.
Correct it. Ask us to update information that is inaccurate or out of date.
Ask us to delete it. Request deletion of your personal information, subject to information we must keep for legal, tax, or contractual reasons.
Opt out of marketing. Unsubscribe from marketing email at any time, and reply STOP to stop text messages.
Opt out of visitor identification. Ask us not to use visitor identification data about you (see Section 3).
Control cookies. Manage cookies through your browser settings.
To exercise any of these, contact us at office@mansion1886.com or 812-850-1184. We may need to verify your identity before acting on a request, and we will respond within a reasonable time.
Depending on where you live, you may have additional rights under state privacy law, including the right to opt out of targeted advertising or profiling. Contact us and we will work with you in good faith.
12. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Our text messaging program is intended for adults 18 and older. If you believe a child has provided us with personal information, contact us at office@mansion1886.com and we will delete it.
13. Third-Party Links and Social Media
The Site links to third-party websites and social media platforms, including Facebook, Instagram, YouTube, TikTok, and our Google Business Profile. When you follow those links or interact with embedded content, the third party's privacy policy applies, not ours. We are not responsible for their practices, and we encourage you to review their policies.
14. Photography at Our Venue
Mansion 1886 may photograph or record events at the venue for marketing purposes, subject to the terms of the applicable rental agreement. If you would like an image of you removed from our Site or social media, contact us at office@mansion1886.com.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. We encourage you to review this page periodically.
16. Contact Us
Questions, requests, or concerns about your privacy? We are happy to help.
Mansion 1886
904 E Main St New Albany, IN 47150
Phone: 812-850-1184
Email: office@mansion1886.com
Website: mansion1886.com